Frequently Asked Questions
General
What is MotionDSP?
MotionDSP is a leading provider of advanced video and audio redaction and enhancement software. Our suite of products serves law enforcement, military, public safety, security, government, and defense industries, among others. MotionDSP is a product line of Cubic Digital Intelligence, designed to deliver powerful, GPU-optimized software that improves the quality and clarity of video and audio for mission-critical operations.
How do I purchase MotionDSP software?
All MotionDSP products are available for digital download only. Upon purchasing a license, you will receive an access key via email, giving you instant access to your selected software.
Are there any free trials or demos available?
Yes! We offer free 30-minute, one-on-one personalized demos for all our products. You can request a demo by contacting us.
Is MotionDSP software subscription-based?
Yes, all MotionDSP products are available as flexible subscription options. Choose between a monthly plan you can cancel anytime or save with an annual plan at a discounted rate. Both options feature recurring billing for uninterrupted access to our powerful software.
What industries does MotionDSP serve?
MotionDSP software is used across a range of industries, including law enforcement, military, defense, oil and gas, forestry, airborne law enforcement, and more. Our tools help users enhance video quality and redact sensitive information quickly and efficiently.
Products
What is Spotlight?
Spotlight is our advanced video and audio redaction software, offering features like automatic face detection, object tracking, and multi-channel audio redaction. It's perfect for law enforcement, security, and public safety professionals who need to redact sensitive content quickly and accurately.
What is Forensic?
Forensic is our powerful video enhancement software designed to improve video quality in real time. It includes a wide array of filters and tools to enhance video clarity, making it ideal for use in investigations, surveillance, and intelligence gathering.
What is Forensic Studio?
Forensic Studio combines both redaction and enhancement features, making it a comprehensive solution for users who need both capabilities. This all-in-one tool includes everything from face tracking and video redaction to advanced video enhancement filters, making it perfect for investigative and forensic work.
What are the Pro versions of your products?
The Pro versions, Spotlight Pro and Forensic Pro (coming soon), offer additional advanced features beyond the standard versions. These Pro tools are designed for enterprise-level users who need more customization and processing power. Please contact us for pricing details on Pro versions.
Pricing & Licenses
How much does MotionDSP software cost?
We offer flexible subscription pricing for all of our products:
- Spotlight: $164/mo per license or $1,870/yr per license (10% discount for annual licenses)
- Forensic: $274/mo per license or $3,124/yr per license (10% discount)
- Forensic Studio: $329/mo per license or $3,751/yr per license (10% discount)
- Spotlight Pro: Contact us for pricing details.
Do you offer discounts for multi-license purchases?
Yes, we offer customized pricing for multi-license purchases and multi-year subscriptions. If you’re purchasing for a larger team or organization, please contact us for a quote.
What is included with an annual license?
Annual licenses come with an extended customer support package, which includes priority technical support and ongoing updates to ensure your software continues to perform at its best.
Can I upgrade my license?
Yes, if you need additional features or more powerful tools, you can easily upgrade to Pro versions of our software. Contact our sales team for details on how to upgrade.
How do I cancel my subscription?
To cancel your subscription, please refer to our Subscription & Cancellation Policy, or visit our Cancellation Page.
Technical Support & Requirements
What are the system requirements for MotionDSP software?
To ensure optimal performance, MotionDSP products are designed to run on systems with modern multi-core processors, 16GB of RAM or more, and NVIDIA GPUs with a compute capability of 5.0 or higher. Utilizing the latest versions of Windows 10 or 11 and up-to-date GPU drivers is also recommended. For more detailed system requirements, visit our System Requirements page.
Is MotionDSP software compatible with Mac?
No, MotionDSP software is not currently compatible with Mac, even through Boot Camp. It requires a 64-bit Windows 10 Professional system for full functionality.
Does your software support real-time video processing?
Yes, MotionDSP products are GPU-optimized for real-time video processing. Our software harnesses the power of NVIDIA GPUs to perform video enhancements, redactions, and other processing tasks in real-time, significantly reducing time spent on manual work.
Do you provide technical support?
Yes, we offer comprehensive technical support for all our customers. If you have an annual license, you are eligible for extended customer support. For assistance, visit our Support Center or contact us directly.
What file formats does MotionDSP software support?
Our software is designed to work with a wide range of video and audio file formats, including common video file types used in law enforcement, security, and defense applications. If you have specific questions about file compatibility, please contact us.
Where can I download MotionDSP software?
For information on downloading MotionDSP software, please visit our Support Center.
Security & Compliance
Is MotionDSP software secure?
Yes, MotionDSP products are designed with security in mind. Each license is tied to a secure, local workstation, ensuring that your data stays protected. We also offer features like detailed activity reporting for audit and compliance purposes.
Questions?
Whether you have a question, want to request a personalized demo, or receive a tailored quote, we’re here to help. Our team is ready to guide you through our advanced video and audio software solutions and assist you in finding the best fit for your specific needs. Contact us today to explore how MotionDSP’s cutting-edge tools can enhance your workflows and streamline your operations.